Demand letters can be written for specific customer requirements and status reports can be designed to report on any facet of the information contained within the collection system. Status reports can be presented in a spreadsheet or graphical format.

Should a string of events be required, such as a demand letter followed by a telephone demand, a specific Path of Action can be designed for that customer.

Locations and field call services are available when required to locate missing persons, confirm a debtor's whereabouts or look for possible assets.

Whilst Waterman Receivables Management is traditionally a company providing only debt collection services, due to today's competitive environment, Waterman's can now provide training for it's customers, can assist with developing in-house credit management systems and will provide advice and guidance on a range of recovery issues.